Fractional Account & Renewal Leadership for Growing Organizations
I help companies and membership-based organizations protect recurring revenue by owning renewals, onboarding coordination, and ongoing account engagement — without a full-time hire.
Three Ways to Work Together
Choose the engagement model that fits your organization’s needs, capacity, and timeline.
Hourly Support
Custom Rate
Scoped per project or period
— Renewal tracking and outreach support
— Onboarding coordination
— CRM cleanup or lifecycle setup
— Temporary coverage (leave, or staffing gaps)
— Process documentation & reporting
Ideal when you need experienced help for a specific scope of work or a defined period of time.
Renewal Partner
$3,400/month
Up to 10 hrs/week - Up to 50 active accounts
— End-to-end renewal execution & follow-through
— Proactive client/member engagement cadence
— Onboarding coordination & transition support
— Account health monitoring & churn risk ID
— CRM hygiene & renewal tracking
— Monthly renewal forecasting & risk reporting
—Leadership syncs with retention insights
3-month minimum ~ Billed monthly in advance
Renewal Partner Plus
$6,500/month
Up to 20 hrs/week - Up to 90-100 active accounts
— Everything in the standard package
— Broader ownership across additional account segments
— Ongoing workflow optimization as needs evolve
— Cross-functional coordination (Sales, Marketing, Ops)
— Continuous proactive retention recommendations
3-month minimum ~ Billed monthly in advance
Additional Capacity Blocks - available for both retainer packages (subject to availability and prior approval): +10 hrs/month → $850 | +20 hrs/month → $1,700
Strong client relationships don’t happen by accident
they happen through ownership, consistency, and follow-through.
Hi, I’m Simone
My philosophy is simple: when someone is clearly accountable for the relationship, everything improves.
Communication becomes proactive, teams stay aligned, renewals don’t slip through the cracks, and clients feel supported rather than uncertain.
I believe account management is not just about process -- it’s about trust.
YOU CAN TRUST MY:
20+ years of experience in account management, renewals, and post-sale leadership
Extensive experience working in Salesforce (15+ years), NetSuite, HubSpot, and ZoomInfo to support renewals, account visibility, and revenue reporting
Experience across small, mid-sized, and enterprise organizations within technology, SaaS, financial services, and membership-based environments
Ownership of complex books of business, renewal strategy, and onboarding coordination
Trusted partner to leadership teams in high-complexity, cross-functional environments
The Case for Fractional
Senior-Level Ownership.
Without the Full-time Commitment.
Lower Financial Risk
Experienced leadership at a predictable monthly cost - no salary, benefits, or long-term employment obligations.
Clear Accountability
Dedicated ownership of post-sale relationships reduces gaps, confusion, and reactive communication across your team.
Flexible & Scalable
Fractional support scales up or down with your renewal cycles, growth, and organizational changes.
