Fractional Account Management & Renewal Leadership for SaaS Companies and Membership Organizations

SaaS companies lose ARR when no one owns the renewal. Membership associations lose dues revenue when members lapse quietly before anyone notices. Daul Growth Strategies steps in as your dedicated renewal and account leader — proactive outreach starting 90 days before expiration, at-risk management, and weekly reporting to your leadership team. Senior-level account management, without the full-time hire.

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Three Ways to Work Together — SaaS Companies & Membership Organizations

Choose the engagement model that fits your organization’s needs, capacity, and timeline.

Flexible

Hourly Support

Custom Rate

Scoped per project or period

— Renewal tracking and outreach support

— Onboarding coordination

— CRM cleanup or lifecycle setup

— Temporary coverage (leave, or staffing gaps)

— Process documentation & reporting

This option is ideal for when you need experienced help for a specific scope of work or a defined period of time.

Most Popular

Renewal Partner

$3,400/month

Up to 40 hours/monthly - Up to 50 active accounts

— End-to-end renewal execution & follow-through

— Proactive client/member engagement cadence

— Onboarding coordination & transition support

— Account health monitoring & churn risk ID

— CRM hygiene & renewal tracking

— Monthly renewal forecasting & risk reporting

—Leadership syncs with retention insights

3-month minimum ~ Billed monthly in advance

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Expanded

Renewal Partner Plus

$6,500/month

Up to 80 hours/monthly - Up to 90-100 active accounts

— Everything in the standard package

— Broader ownership across additional account segments

— Ongoing workflow optimization as needs evolve

— Cross-functional coordination (Sales, Marketing, Ops)

— Continuous proactive retention recommendations

3-month minimum ~ Billed monthly in advance

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Strong client relationships don’t happen by accident

they happen through ownership, consistency, and follow-through.

Hi, I’m Simone

My philosophy is simple: when someone is clearly accountable for the relationship, everything improves.

Communication becomes proactive, teams stay aligned, renewals don’t slip through the cracks, and clients feel supported rather than uncertain.

I believe account management is not just about process -- it’s about trust.

YOU CAN TRUST MY:

  • 20+ years of experience in account management, renewals, and post-sale leadership

  • Extensive experience working in Salesforce (15+ years), NetSuite, HubSpot, and ZoomInfo to support renewals, account visibility, and revenue reporting

  • Experience across small, mid-sized, and enterprise organizations within technology, SaaS, financial services, and membership-based environments

  • Ownership of complex books of business, renewal strategy, and onboarding coordination

  • Trusted partner to leadership teams in high-complexity, cross-functional environments

MY RESULTS:

  • 97% Renewal rate · 250–400 small to midsized accounts — Citrix

  • 94% Renewal rate - $4M SaaS portfolio - Autodesk & Bluebeam (CADD Microsystems)

  • 92–96% Renewal rate · 100–150 SMB clients — Insperity

  • NACD Proactive renewal methodology introduced at NACD

  • 2 weeks Fully operational · No ramp · No long-term lock-in

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The Case for Fractional 

Senior-Level Account Management.

Without the Full-Time Cost.

Lower Financial Risk

Experienced leadership at a predictable monthly cost - no salary, benefits, or long-term employment obligations. Save 50–70% compared to a full-time Account Manager at $80K–$120K in salary and benefits.

Clear Accountability

Dedicated ownership of post-sale relationships reduces gaps, confusion, and reactive communication across your team. Renewal conversations start 90–120 days before expiration — not 30. At-risk accounts are flagged before clients decide to leave.

Flexible & Scalable

Fractional support scales up or down with your renewal cycles, growth, and organizational changes. Month-to-month after an initial 3-month engagement. No long-term lock-in, no employment obligation.